Best CRM with Marketing Automation and Communication
In addition to a professional CRM, Bitrix24 includes marketing automation and native marketing automation tools (email campaigns, Contact Center open channels and PPC advertising). The CRM system comes with a number of integrations, team collaboration and communication tools.
CRM + Marketing Automation
In addition to a conventional CRM, Bitrix24 includes marketing automation. Native marketing automation tools (lead routing, email campaigns, telephony, social media and PPC advertising, status change), Bitrix24 CRM comes with a number of integrations for data enrichment services, email marketing platforms or accounting software. Our API is open as well. So, if your budget makes you think CRM vs marketing automation, don't make the wrong choice. Choose Bitrix24 CRM with marketing automation already built in and save a bundle.Team members will be able to stay in touch on the free Intranet, which will boost the productivity of their work. Create tasks and subtasks inside the CRM, manage your documents and upload files to a cloud server.
Keep records of all your contacts in your cloud CRM. Bitrix24’s customer relationship manager allows all of your team members to track each contact, leaving important notes so no details fall through the gaps. With unlimited users available on the free version, this CRM is perfect for small and medium-sized enterprises. With a joint system, any of your sales agents can jump into any client’s file and pick up the slack if a team member is off sick. This helps you keep your quote generation software running like a well-oiled machine as you send out punctual invoices.
Communicate and Collaborate
Bitrix24’s powerful CRM software gives you free reign over the tasks you assign, whether they’re for yourself, for the whole team, or for one team member in particular. You can also break down big jobs into several subtasks, and assign each of those out individually. Signing up for Bitrix24 couldn’t be easier, so give it a try today! You will immediately have access to your unlimited CRM with project management, but that’s not all. Bitrix24 comes with all kinds of other cool features to give you one tool for all your business needs. Document management in the cloud, a multi-user CRM, and a full array of communication tools make it a safe bet for all kinds of businesses.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Basic Features
- Unlimited users free
- Custom quotes and invoice
- 5GB free online storage
- Web based and on premise
- Unlimited CRM records free
- CRM Import/Export
- Flexible access rights
- Free mobile apps for iOS and Android
- API and source code available
Unlimited CRM
- Leads/Contacts/Companies/Deals
- Custom sales stages
- Custom fields in CRM
- Quotes and Invoices
- Products and Product Catalog
- CRM activity stream
- Currencies and taxes
Import & Export
- Excel & CSV
- Email to lead
- Call to lead
- Web to lead (external web forms)
- Manual entry
- Mobile entry
Sales Automation
- Custom workflows (business processes)
- Email marketing
- Access rights
- Automatic lead assignment
- Sales funnel
- CRM reports
- Tasks and documents
- Calendar and scheduling
Call Center and Telemarketing
- Incoming calls
- Outbound calls
- Rent local number
- Rent toll free number
- Use your number
- Call recording
- Call forwarding
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
12,000,000+ organizations have chosen Bitrix24