TeamSupport is a full product suite of customer support software that empowers you to be customer-centric, naturally. TeamSupport is a customer support platform that makes it easier for businesses to operate in a customer-centric mindset. Say goodbye to siloed systems, fragmented customer data, and reactive customer service.
TeamSupport disadvantages are mostly in the pricing. No free plan is offered. The paid options are per agent pricing so that can get expensive. Bitrix24 is a better and cheaper alternative to TeamSupport. Bitrix24 is free for unlimited users and doesn't have any limitations on the number of agents.
Here's a side by side feature comparison chart to help you decide if Bitrix24 is the free TeamSuppot alternative you've been looking for.
Features |
TeamSupport
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Bitrix24 |
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IM/Group Chat |
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Knowledge Management
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Workspaces |
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Social Network |
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Videocalls |
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Group Tasks |
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DocManagement |
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File Sync |
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Meetings |
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Workflow |
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Calendars |
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Email Server |
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Telephony/PBX |
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Call Center |
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Email Marketing |
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Mobile App |
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Enterprise |
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Marketplace |
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All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.