Call Center Software With Virtual PBX
Bitrix24 is a virtual PBX software created specifically for small business needs. If you use your phone to sell actively, receive orders, run a call center or offer customer support, this cloud PBX will give you more tools than most competitors.
IMPORTANT! As of January 1, 2021, telephony options are available only to Bitrix24 commercial plan users. Please see the Bitrix24 pricing page for current information.
Bitrix24 is a virtual PBX software created specifically for small business needs. If you use your phone to sell actively, receive orders, run a call center or offer customer support, this cloud PBX will give you more tools than most competitors. Mainly because if you buy Bitrix24 kit, it won't include just PBX, but a full contact centre, including a mature telephony module with a relevant set of features, social networks integrations and other communication channels displayed in one place. Clients call you or message you from any of your channels, you pick it up from one place. No more guessing, which app to open!
In addition, Bitrix24 comes with tools for team collaboration, safe intranet, brilliant task and project management, CRM, website builder and other essentials. All of them you get just by buying your virtual PBX.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Basic Features
- Unlimited users free
- Custom quotes and invoice
- 5GB free online storage
- Web based and on premise
- Unlimited CRM records free
- CRM Import/Export
- Flexible access rights
- Free mobile apps for iOS and Android
- API and source code available
Best Free CRM
- Leads/Contacts/Companies/Deals
- Custom sales stages
- Custom fields in CRM
- Quotes and Invoices
- Products and Product Catalog
- CRM activity stream
- Currencies and taxes
Sales Automation
- Custom workflows (business processes)
- Email marketing
- Access rights
- Automatic lead assignment
- Sales funnel
- CRM reports
- Tasks and documents
- Calendar and scheduling
Call Center and Telemarketing
- Incoming calls
- Outbound calls
- Rent local number
- Rent toll-free number
- Use your number
- Call recording
- Call forwarding
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
Project Management
Event management
Live Chat
12,000,000+ organizations have chosen Bitrix24